BLACKBOARD AND STUDENT SUPPORT
WVNCC supports your online learning experience with services and resources designed to meet the unique needs of online students and to give online students the same quality experience that they would have on any of our campuses.
Through Blackboard Learn 9.1, our online learning platform, you are able to access course materials, communicate with instructors and classmates, submit assignments, take quizzes and exams, and track progress through your course(s). Each course has a dedicated area within Blackboard. Once you register for your first online course, you will have access to Blackboard. Blackboard is accessed through the WVNCC Student Portal.
Click here to view the Blackboard Orientation. Use onlinestudent (all lower case) as both the User Name and Password.
Have questions concerning Blackboard? Email Kim Patterson, Distance Education Coordinator, for additional information.
HELP DESK INFORMATION
Monday - Friday 8:30 - 4:30: Contact Kim Patterson by email (preferred) at firstname.lastname@example.org. Include the following information in your email: complete description of the problem (include screenshots if possible), your name, course and section number, and instructor's name). You can also call Ms. Patterson at (304) 214-8907. If it is necessary to leave a voice message, include the aforementioned information in the message.
AFTER HOURS HELP DESK
The WVNET, Blackboard Helpdesk is available 24/7. Call (800) 253-1558, press 1 for the Helpdesk.