WVNCC | West Virginia Northern Community College



WVNCC | West Virginia Northern Community College

My WVNCC Student Portal

The My WVNCC Student Portal was created and is supported by the Institutional Research Department. Below you will find some FAQs and Documentation to assist you in using your MyWVNCC account.

My WVNCC Portal FAQ Section:

l forgot my password

Click on the forgot password link located to the right of the Log On button.

Am I able to reset my own password?

YES...just click on the forgot password link and follow the instructions. You will be asked to answer your security questions you set up when you set up your portal account. Once you answer these, your password will be reset to your N number.

HELP...I can't remember my security questions!

If you are having issues remembering your security questions please go to your local service center and they will submit a ticket to our department. We will reset your password to your N number and reset your security questions. You will have to choose a new password and security questions upon your next log-in.

How long will it take to reset my security questions

If you have your ticket submitted between the hours of 8 and 5 M-F your request should be taken care of within the half-hour. If it is after 5 or on a weekend, there can be a 24 hour turn around. We are currently working on additional methods to assist you with these issues.

Can I change my security questions myself?

Yes. Once logged into your portal, simply click on Settings (Located Under your Name in the upper right hand corner)...Update Security Questions. This will allow you to update your security questions on your own.

Why is my N.O.W. account not logging me in from home?

In order for the single sign on to work for N.O.W. it requires you to allow pop-ups, enable cookies and java script. If you would like to set this up on your personal computer, instructions are available by clicking here.
  NOTE: Northern accepts no responsibility for your personal computer nor are we requiring you to make any changes to your personal computer.

 

Additional Documentation

      Parts of the portal log-on screen
      Quick Reference Sheet
      Student Portal Documentation
      Accessing N.O.W. from HOME

 If you have further issues, please go to your local service center to have a support ticket submitted.