WVNCC | West Virginia Northern Community College

HELP DESK INFORMATION

Monday - Friday 8:30 - 4:30:  Contact Kim Patterson by email (preferred) at kpatterson@wvncc.edu.  Include the following information in your email: complete description of the problem (include screenshots if possible), your name, course and section number, and instructor's name).  You can also call Ms. Patterson at (304) 214-8907.  If it is necessary to leave a voice message, include the aforementioned information in the message.

AFTER HOURS HELP DESK

The WVNET, Blackboard Helpdesk is available 24/7.  Call (800) 253-1558, press 1 for the Helpdesk.