WVNCC | West Virginia Northern Community College

WVNCC | West Virginia Northern Community College

Medical Assisting
Administrative Medical Assistant

Certificate of Applied Science
Academic Advisor: Michele Watson

Students selecting the Administrative Medical Assistant option will be provided training in administrative medical office procedures. Students successfully completing the Administrative Medical Assistant Certificate program can test for the Certified Medical Administrative Assistant credential from the National Healthcareer Association (CMAA-NHA). Additionally, students successfully completing the Administrative Medical Assistant Certificate program are eligible to apply for admission to the Clinical Medical Assistant Associate in Applied Science Degree Program at WVNCC.

Upon completion of the program, graduates will be able to:

  • Identify and differentiate the roles of the various members of the health care team
  • Differentiate administrative competencies and clinical competencies for the medical assistant
  • Apply knowledge in the use of medical records, including the electronic health record
  • Produce medical insurance claims with an appropriate diagnostic and procedural coding according to the policies of private, state, federal and Workers’ Compensation agencies.
  • Demonstrate medical financial management skills, manual and computerized, including, patient data entry, billing, insurance submission and standard financial accounting reports.
  • Comprehend the legal and ethical issues related to a career as a member of the health care team.
  • Demonstrate knowledge of compliance related to HIPAA Standards.
  • Demonstrate therapeutic communication techniques.

Occupations available for students completing program requirements include the following: medical office receptionist, medical secretary, insurance clerk, medical transcriptionist, medical billing clerk, hospital admissions clerk, and hospital unit clerk. Graduates of this program can expect to obtain entry-level employment primarily in ambulatory care settings. The U.S. Labor Department states that employment of secretaries and administrative assistants is expected to increase by 11 percent, which is about as fast as the average for all occupations, between 2008 and 2018.

Important information: If you have ever been convicted of a felony or misdemeanor for any reason, State or National credentialing boards, licensing board and agencies which require criminal background checks on potential employees and students may deny you employment or placement in certain settings, even if you have completed all academic requirements. If you have been convicted of a felony or misdemeanor, please contact the appropriate Health Science Program Director.

A minimum grade of a “C” is required in all courses to remain in the program and graduate.



Gainful Employment Information