West Virginia Northern Community College

Offices and Services

Institutional Research and Effectiveness

Institutional Research and Effectiveness

 IR Code of Ethics

Director of Institutional
Research and Effectiveness:

Pamela Woods

421 B&O Building
Wheeling, WV 26003

The Office of Institutional Research and Effectiveness (IRE) offers a broad array of decision support services to the entire college community and to external bodies as necessary. Its primary purpose is to facilitate the collection, analysis, and interpretation of institutional data and the provision of information to support planning and decision making.

Institutional effectiveness is an on-going, college-wide continuous process, one that requires a large institutional commitment. It is defined as the extent to which an institution achieves its mission and goals. In order to determine this, we must use the process of assessment. The purpose of Institutional Effectiveness is to continually evaluate the institution and its functional areas, and then use these results to make improvements throughout the institution. Assessment is the tool used to determine the degree of institutional effectiveness. You must assess in order to demonstrate how effective you are.

This entire process includes activities such as planning, research, assessment, and the use of data and assessment results to support, facilitate and inform decision-making, creating a culture of evidence.

The office strives to fulfill its mission by:

  • Conducting analytical studies to support both academic and institutional strategic planning, policy development, resource allocation, and assessment.
  • Compiling, analyzing, and reporting accurate official institutional data to support and promote data-driven evaluation and decision making
  • Reporting accurate institutional data and information to federal, state, and local governments, as well as to internal requestors
  • Administering and analyzing institution wide surveys to students and graduates as well as course evaluations
  • Providing complete and concise placement information both internally and externally
  • Examining students, graduates, and alumni experiences
  • Providing valid, reliable data and information to support assessment, planning, and accreditation activities

The office also has the primary responsibility for reporting official institutional data to external entities including Gainful Employment, State and Federal Agencies, HEPC/CTC, National Student Clearinghouse, and IPEDS. The office examines the integrity of official institutional data to ensure accuracy in all reporting and analyses conducted by the office.

Data and Reports:

     Fast Facts/Fact Book
     IPEDS Data Feedback Reports
     Institutional Survey Results
     Internal Data Reports and Publications
Programs/Systems IR Supports:
  • Banner
  • Degree Works
  • Argos
  • My WVNCC Student Portal
  • My WVNCC Adjunct Portal
  • Course Evaluations (CoursEval)
  • Grades First
  • Blackboard
  • My Labs plus

Additional Resources:



IR Staff:

John Regan
Information Systems Specialist
Phone: (304) 214-8912
Email: jregan@wvncc.edu

Melanie Eberhart
Information Systems Specialist
Phone: (304) 214-8914
Email: meberhart@wvncc.edu

Shelley Turbanic
Application Programmer
Phone: (304) 214-8913
Email: sturbanic@wvncc.edu

Matthew Starkey
Database Technician
Phone: (304) 214-8910
Email: mstarkey@wvncc.edu


Awards and Accreditations