West Virginia Northern Community College

Offices and Services

Institutional Research and Effectiveness

Office of Institutional Research and Effectiveness

 IR Code of Ethics

IRE Data Submission AY 1617 Calendar

Director of Institutional Research and Effectiveness:

Hope Coffield

Phone: (304) 214-8911

Email: hcoffield@wvncc.edu



421 B&O Building

1704 Market Street

Wheeling, WV 26003


IRE Staff:

Melanie Baker

Information Systems Specialist

Phone: (304) 214-8914

Email: mbaker@wvncc.edu


Shelley DeLuca

Information Systems Specialist

Phone: (304) 214-8913

Email: sdeluca@wvncc.edu


The mission of the Office of Institutional Research and Effectiveness is to provide accurate and timely information, expertise, and facilitation to support research, planning, assessment, accreditation and the decision-making processes of West Virginia Northern Community College. The office plays a pivotal role in collecting, coordinating and analyzing data about and for the college and serves as the chief information clearinghouse for disseminating information to the administrators, faculty, staff, and external constituents.



The Office of Institutional Research and Effectiveness promotes the institutional commitment to excellence and continuous improvement through assessment, accreditation efforts, accountability and strategic planning functions. IRE offers a broad array of decision support services to the entire college community and to external bodies as necessary.

Additionally, the office will utilize state of the art tools to collect, analyze and interpret information to support the decision-making of West Virginia Northern Community College. IRE will be a visible, strategic partner to the university administration and faculty in providing adequate and appropriate direction to support the goals and operations of the college.


Institutional Effectiveness:

Institutional effectiveness is an on-going, college-wide continuous process, one that requires a large institutional commitment. It is defined as the extent to which an institution achieves its mission and goals. In order to determine this, we must use the process of assessment. The purpose of Institutional Effectiveness is to continually evaluate the institution and its functional areas and then use these results to make improvements throughout the institution. Assessment is the tool used to determine the degree of institutional effectiveness. You must assess in order to demonstrate how effective you are.

This entire process includes activities such as planning, research, assessment, and the use of data and assessment results to support facilitate and inform decision-making, creating a culture of evidence.

The office strives to fulfill its mission by:

  • Conducting analytical studies to support both academic and institutional strategic planning, policy development, resource allocation, and assessment.
  • Compiling, analyzing and reporting accurate official institutional data to support and promote data-driven evaluation and decision-making
  • Reporting accurate institutional data and information to federal, state, and local governments, as well as to internal requestors
  • Administering and analyzing institution-wide surveys to students and graduates as well as course evaluations
  • Providing complete and concise placement information both internally and externally
  • Examining students, graduates, and alumni experiences
  • Providing valid, reliable data and information to support assessment, planning, and accreditation activities
  • Providing objective information that supports transparency and a culture of evidence

The office also has the primary responsibility for external scanning, non-academic assessment and reporting official institutional data to external entities including Gainful Employment, State and Federal Agencies, HEPC/CTC, National Student Clearinghouse, and IPEDS. The office examines the integrity of official institutional data to ensure accuracy in all reporting and analyses conducted by the office.



Awards and Accreditations