The WVNCC ASC, an academic student support department within Academic Affairs, is a learning center that provides holistic and comprehensive support services including placement testing preparation, First-Year Seminar courses, workshops, tutoring, advising, accessibility services and more.
The National College Learning Center Association (NCLCA) defines a learning center at institutions of higher education as interactive academic spaces which exist to reinforce and extend student learning in physical and/or virtual environments. A variety of comprehensive support services and programs are offered in these environments to enhance student academic success, retention, and graduation through the application of best practices in student learning theory and identification of student-learning needs from multiple pedagogical perspectives.
Staffed by professionals, paraprofessionals, faculty, and/or trained student tutors/mentors/coaches, learning centers are designed to reinforce the holistic academic growth of students by fostering critical thinking, metacognitive development, academic, and personal success.
The Academic Support Center strives to evaluate the success of programs, services, and initiatives by focusing on the following:
- Identification of student learning outcomes
- Documentation of resource/service/program use and need
- Measurement of student satisfaction
- Collection of and response to student feedback